Shipping policy

Shipping & Delivery Policy

Processing Time

All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be slightly delayed. We will notify you by email if there are any significant delays.

 

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Tracking information may take up to 24 hours to update.

Shipping Locations

We currently ship to:

  • Domestic: All states within the country

  • International: Selected countries worldwide

If your location is not available at checkout, please contact us for assistance.

Customs, Duties & Taxes (International Orders)

International orders may be subject to import taxes, customs fees, or duties. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.

Lost or Damaged Packages

We are not liable for any products lost or damaged during shipping.
If your package arrives damaged, please contact the shipping carrier to file a claim. Save all packaging materials and photographs of the damage.

Incorrect Address

Customers are responsible for providing accurate shipping information.
If a package is returned due to an incorrect address, additional shipping charges may apply.